BairesServices

BairesServices is the services and IT consulting division of the BairesCo ® Group.

We have a team of top professionals, experts, focused on your needs analysis, understanding your business and giving you practical solutions for the company.

We are a Company specialized in providing outsourcing solutions for information technology all around the world, including Argentina, Europe, America and Oceania.

In BairesServices we think that the customers are our most powerful turnover strength, and our clients’ satisfaction implies the engine of our prospective projects.

We have the capacity, skills and knowledge to help you succeed!

• Personalized IT consultancy: We provide our clients with consultancy services customized to their specific needs. Some of them are:

  - Infrastructure Consultancy: Capacity Planning, Servers, Operating Systems

  - Audits, processes and security related services: Diagnostics and security planning services. Policies for security and best practices usage.

  - ERPs and CRMs implementation: We provide strategical consulting for the implementation of ERPs and CRMs of small and large sizes, working with the market leaders like SAP, Oracle, PeopleSoft and JD Edwards.

  - Software Licensing: We provide a complete assessment for ALL your software licensing needs. We will help you acquiring only those pieces of software and licenses that really add value, making sure that the return over your investment is the optimal.

  - Quality standards implementation: We help you to successfully certify your company in standards like ISO 9000 and CMMI.

• Infrastructure Services: we offer services for ALL the system infrastructure, from network design and implementation, up to servers maintenance.

  - Systems / Servers maintenance: Platforms: Windows / Unix / Linux / IBM iSeries (AS/400)

  - Networks and Telecommunications consulting: Design and configuration of LAN networks. Structured cabling.

  - Systems Migration: New versions of the products you use? Obsolete products? Don´t worry, BairesStaffing will take care of achieving a precise and transparent migration to the new platforms, avoiding any kind of negative impact in your productivity and resources allocation. Among other platforms, our services include all the Microsoft platform (Exchange, SharePoint, Active Directory, etc.).

• Consultancy in Project Management: we are certified under PMI international standards as well as in Agile methodologies.

  - Project Management methodology: We help your company in the process of implementing best practices, completely customized for you, in order to get fast and efficient results. We not only train your personnel, but also we provide you with a plan, ensuring that the transition will be smooth and tidy.

  - Project Management On-Demand: Do you have a vital project for your company and you don´t have the right people to lead it? BairesServices will take care of providing you with a high quality professional to manage the project, ensuring the effectiveness evolution.

  - Management Tools Implementation: We will allow you to implement all kind of management tool, giving you a centralized control panel, which will guarantee that all your projects will be normalized and with a perfect coordination. We use tools like Microsoft Project Server, Microsoft Project Professional, Hansoft Server and others.

  - PMOs creation: Every day is becoming more common within the companies, to have a project management office (PMO). We will help you in the process of implementing this solution for your organization, reducing to the minimal expression the time that the process will take. We work together with your employees, to create the team and to define the most efficient processes.

• Call Center Solutions: BairesServices offers high quality inbound / outbound call center solutions. Our skilled agents are capable of working with a wide range of products and services, meeting all kind of SLAs.

  Our Call Center business area keeps focus on giving our customers the most cost-effective solution in the market.

  We count with native speakers of several different languages, sharing English as the main language.

  In our Inbound solutions we offer:

  - Inquiries / requests / complaints handling

  - Technical / help desk support

  - After office hours support

  - Reservations / bookings

  - Orders processing / taking

  - Multiple languages support

  With our outbound solutions you will be able to do:

  - Campaign Management

  - Market research / surveys

  - Loyalty programs

  - Email campaigns

  - Up-selling / cross-selling

  - And more…

Speed: Our constant improvement philosophy has turned us into leaders on efficiency and speedy time responses to cover and accomplish our clients’ needs.

Cost-benefit factor: We offer highly competitive prices, together with quality and permanent support.

Synergy and Supplementary Services: BairesCo Group promotes a positive synergy among its divisions. Thus, our personnel selection subsidiary helps us find our best professionals, while our software division supports us with state-of-the-art computing tools.

We care about your money: In BairesServices your investment counts. Therefore, our team will supply you with effective and really long-lasting solutions.