Custom CRM Development Company

Custom CRM Development

Customer Relationship Management (CRM) is an approach most companies take that aims at making the interaction with current and potential clients, employees, and any type of collaborative organization possible, scalable, and far more efficient. A CRM system uses custom data analysis to help improve business relations with clients, focusing on retention to drive sales growth.

Your business could make use of an “off-the-shelf” CRM software package, but if you’re serious about growing and improving your clientele, B2B relationships, and relationship management, it’s important to consider custom CRM tools.

What does CRM do?

CRM is the heart and soul of customer interaction. With it, you can turn data into a resource that will empower nearly every aspect of your company.

Empowerment

Every line of business within your company depends on data. To that end, you have to equip your employees and organization with the best tools to make the most out of the data you have. With the ability to add automation and integration, powerful custom CRM solutions can make the management of your customer base incredibly easy.
Collaboration

Another area where custom CRM software solutions can make a big difference in your company’s automation pipeline is that of collaboration. By having customer data easily accessible and visible, it makes it considerably easier for your workforce to collaborate.
Relevance

In order to future-proof your organization, custom CRM development tools are needed to keep up with the on-going changes of today’s business world . The right data platform can help focus your staff on sales, business objectives, and profitability.
Advancement

With a solid CRM solution in place, your business gets a wide-spread overview of your customers. Your staff will have access to dashboards that provide a full overview—including client history and details, status of orders, B2B relationships, and outstanding issues.

Should I buy a CRM solution or build a custom one?

Each business has unique needs and demands, so before deciding whether to purchase or build a custom CRM platform it’s important to understand yours and have a clearly defined CRM strategy. A CRM platform can increase company revenue, boost sales, and improve customer experience, among many other benefits. Although, for this to happen it must be well implemented.

How can you know if a custom CRM tool will help?

Start by breaking down the different costs involved and compare the advantages and drawbacks of purchasing against building a customized tool. For example, costs involved in building a custom CRM go beyond development and setup fees. It’s key to consider factors such as costs of hardware, dedicated bandwidth, energy, and maintenance, as well as additional staff for support.

One of the main reasons behind having a custom CRM system is the fact of having a tool that fits your specific business needs. That is why a custom-built CRM system may seem more appealing. However, not everyone knows that it can be easier to modify an existing CRM system rather than build an entirely new one. If you already have the staff, know-how, and clearly understand your needs, then the main obstacles of customized CRM are out of the way.

Hiring CRM Consulting Services is a good starting point regardless of your company’s size or industry. This way, you receive expert analysis on your needs, demands, costs involved and, most importantly, avoid the pitfalls that can come attached to working with a CRM system further down the road.

What is custom CRM?

A custom CRM tool is a tailor-made system built to meet a company’s exact needs regarding customer management. Considering that every company is unique, an advanced CRM system serves the specific requirements of an organization when it comes to customer data. Thanks to its features, a custom CRM can strengthen business relationships and increase customer acquisition, retention, and satisfaction.

In many cases, t an external software development company creates the platform to deliver a customized solution based on the specifications of the hiring company.

The intention is for the final product to increase operational efficiency, remove workload from the in-house team, automate business processes, and improve customer relationships.

Where To Turn?

BairesDev, is a leading nearshore software development company capable to suit your custom CRM needs. Ensuring not only a scalable business process that meets your requirements but also reduce costs and increase overall efficiency.

A CRM system can give you a clear overview of your customers through a customizable dashboard. A straightforward and sophisticated platform to boost your business with a customized and high quality CRM solution.

BairesDev delivers CRM application development

Our specialized applications are designed and developed by some of the top developers on the market. A uniquely assembled dedicated team is assigned to meet and exceed your demands for CRM integration.

Our seasoned engineers are able to develop and design a custom CRM software development solutions capable of including e-commerce integration, cloud integration, ERP (Enterprise Resource Planning) integration. This also includes:

Mobile apps
Web development

CRM integration
UI/UX design

Software testing Q&A
Integration services

Stages of CRM Software Development

BairesDev follows very strict processes and guidelines and adheres to a proven development methodology. We follow a very precise approach to development that begins with finding a suitable methodology for your project.

How long does it take to build a CRM solution?

The custom CRM development model is determined in the following way:

Define the size of your project, its level of complexity, the timescale, and your budget.
Outline the project specification, which is a detailed brief to help you better understand your project.
We provide the required planning to overcome obstacles on implementation of the CRM workflow.
Our engineers will work with your in-house team depending on which internal skills are lacking.
Your team begins working on your custom CRM project and we track progress to ensure the projects are executed efficiently.
QA testing is deployed to test your software product throughout the development process. This is a crucial step, as the responsibility of QA testing will entail both parties to mitigate the risk of error.

Custom CRM Development Costs

The costs associated with custom CRM development vary depending on the specific type of project, its complexity, and the required resources. Although there are “ready-made” alternatives, businesses tend to have very specific requirements and individual needs, which is why many turn to custom CRM solutions.

When compared to off-the-shelf CRM, custom CRM tools may seem more expensive at first glance. However, it’s key to consider the long term benefits of adopting such a tailor-made solution, as you will obtain a platform that better adapts to your workflow and drives business forward more quickly.

The best way to start is to have an experienced partner assess your project to better understand your precise needs and determine the kind of solution required for your project. BairesDev provides access to the Top 1% of Tech Talent, ensuring a high-quality delivery regardless of the industry, and allows your business to obtain operational excellence.

BairesDev Development Models

Our development models can all be applied to custom CRM development, as well as standard software development, the customization of business processes, integration into other projects, automation, enhanced productivity, and other software solutions.

These are the three types of software development models:

Staff Augmentation Services

Expert CRM software development engineers work together with your in-house team to develop, improve, and re-deploy your projects, services, mobile apps, customer information, business processes, and standard software development.
Dedicated Team Services

Our custom CRM development service includes talent which directly oversees the entire CRM applications consulting project, from design implementation to customization, to integration services. With this option, your business will receive a management structure that offers hands-on supervision of the workflow and tasks.
Project-based model Services

Our engineers oversee the entire development process and help establish the customization specs for the project. Allocating workflow, quality testing and define all customizations of the CRM development.

Our Amazing Clients

Development Certifications

Google Cloud Partner

Being a Google Cloud Partner certifies our organization’s expertise in the cloud and our ability to meet various technical and business needs. This certification validates our success using Google Cloud in a wide range of industries, workloads, and solutions areas. So when you need your custom CRM solution to integrate with Google Cloud, BairesDev has you covered.

Certified Scrum Professionals

Certified Scrum Professionals can help others understand the principles and values that form the foundation of Scrum, find creative ways to help organizations and peers adopt this Agile framework and capitalize on its benefits. Our software engineers excel in topics such as advanced Lean thinking and team dynamics.

AWS Certifications

BairesDev holds an AWS Certified Advanced Network recognition. This certification validates advanced technical skills and experience in designing and implementing AWS and hybrid IT network architectures at scale. Our certified developers have proven experience and advanced knowledge of AWS networking concepts and technologies.

Blockchain certification

Our CRM developers have proven experience working with Blockchain technology in various industries. BairesDev can assist and provide the necessary resources for integrating into your CRM tools with Blockchain.

GDPR

GDPR reshapes the way in which sectors manage data, as well as redefines the roles for key leaders in businesses and customer relationship management CRM. This assures BairesDev’s dedication to maintain strict processes and ensure proper data management.

Microsoft Gold Certified Partner

As an MCP, we provide Microsoft-related products, services or support. Microsoft Gold Certified Partners, like BairesDev, are the most highly accredited independent technical support providers, offering support for data management and software development. This means that should your custom CRM solutions need to function seamlessly with any of the Microsoft products, we can do that.

Java Certifications

Our software developers are well-trained and highly experienced specialists who master in java system architecture, defining requirements and overseeing execution. They are fully prepared to execute critical functions effectively in enterprise-level Java application development.

ISO 27001

The ISO/IEC 27000 Information Security Management family of standards helps organizations keep information safe. These standards guarantee the secure management of assets such as financial information, intellectual property, employee details or information entrusted by third parties (which are all crucial for custom CRM development), a top priority for BairesDev.

ISO 9001:2015

The abbreviation “ISO” stands for International Organization for Standardization. ISO 9001:2015, in particular, lays down what requirements quality systems must meet. Naturally, BairesDev proudly complies with these standards.

ISO 90003:2018

This industry-specific certification provides guidelines for the application of ISO 9001:2015 to Computer Software. It aligns with our strict commitment to excellence focusing on improving quality during the acquisition, supply, development, operation, and maintenance of CRM services.