IT Maintenance & Support

What Does Managed Services Mean in IT?

A managed IT service is an IT task carried out by a third-party service provider. Hiring an external company to deal with IT duties is a great way to unburden your IT staff, supplement your in-house efforts, and ensure that all IT-related activities are covered 24/7 and throughout the year. 

There are many responsibilities that fall under the umbrella of managed IT services, but the most common ones include:

  • Management and monitoring of infrastructure
  • Security-related monitoring, support, and maintenance
  • Cloud-computing management and support
  • Communication support and maintenance
Maintenance and IT Support Services

Managed IT Services for Your
Specific Requirements

We provide 24/7 long-term and real-time Managed IT services for your specific requirements. We offer support for cloud, on-premises, and hybrid infrastructures through a 3-tiered service offering. These expert and scalable managed services aim to complement or supplement your internal ops teams with monitoring, remediation, and management. The ultimate goal is to ensure the efficiency of your IT environment and all of its related processes. 

BairesDev’s team of Software specialists are highly skilled, experienced, and multi-functional, always dedicated to tracking requests and providing the corresponding solutions. We only work with the Top 1% IT Talent to guarantee the best managed IT services for our clients.

Projects We Developed For Our Clients

Maintenance & Support Services


Our team of experts monitor your infrastructure 24/7, investigate problems, and quickly raise issues based on predetermined procedures.



Includes full monitoring plus issue resolution handled by senior engineers capable of solving problems, ranging from minor to catastrophic.



This service offers complete infrastructure management from problem resolution to daily maintenance, fulfilling the entire role of a dedicated web operations team.


Benefits of Outsourcing IT Maintenance & Support Services

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    Stay up to date with the latest regulations, policies, and practices.
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    Stay on top of client requirements and needs.
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    Remain flexible to changes in hardware, OS, or supporting platforms.
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    Adapt to changes in organizational structure, market trends, and evolving economic conditions.

Get ready. We're here to drive your digital transformation and take it to the next level.

Managed IT Service Providers

A managed IT service provider is any company that offers these IT services through active management and support of its clients’ operations. There are 2 types of managed IT service providers:

  • Providers that use their own services combined with other providers’ systems, platforms, or services
  • Providers that solely leverage their own technologies

Which option is best for your company will depend on the kind of service you’re looking for, the kind of tech integrations you have, the in-depth level of management you require, and your available budget. Most managed IT service providers today combine their own solutions with other systems (especially cloud-based platforms) to offer a more comprehensive service.

BairesDev offers managed IT services for companies of all sizes and across multiple industries. We use a combination of proprietary and third-party tools to offer you a robust and detailed service capable of tackling all of your IT-related activities and issues. 

Types of Maintenance

Proactive types of maintenance

Preventive maintenance

Preventive maintenance is the most popular type of proactive maintenance and it needs a CMMS. It can accomplish 12% to 18% cost savings over reactive maintenance.

Routine maintenance

Routine maintenance is a form of time-based maintenance and preventive maintenance. It is performed by operators, janitors, and other staff members.

Condition-based maintenance

Condition-based maintenance (CBM) is an essential part of predictive maintenance.

Scheduled maintenance

Scheduled maintenance is any task that is given a deadline and assigned to a technician. It can either be a recurring task done at regular intervals or a one-time task.

Predictive maintenance

Predictive maintenance anticipates future failure points of system components. This way, components can be replaced just before they fail, thus minimizing downtime and maximizing system lifetime.

Planned maintenance

Planned maintenance follows a planned, documented, and scheduled strategy. It reduces downtime by having all necessary resources on hand.

Why IT management is Important

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    To ensure continuous protection against hacking and security vulnerabilities.
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    To guarantee ongoing customer satisfaction in line with changing user requirements.
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    IT management practices ensure that information technologies are highly available and perform at their best.

Ready to build your software?

At BairesDev we can develop your product from start to finish, or handle individual segments of the process for you. We offer world-class software product development services from requirements and systems analysis, architecture and design to development, testing, migration, and deployment.

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