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AI’s Impact on Core Business Areas: What Every Leader Should Know

From marketing to cybersecurity, learn how real companies are using AI to unlock value today. Plus, where to start if you want quick wins and long-term impact.

Biz & Tech
10 min read
AI Overview for Leaders

In just a few years, we’ve gone from skepticism to seeing AI as a clear path to strategic value. According to McKinsey, 90% of business leaders expect AI to drive revenue growth within the next three years. And for many, it already has. IBM reports that two-thirds of executives have seen AI boost their revenue growth rate by more than 25%. So, are you using AI to unlock growth, or just watching others beat you to it?

In the race against rising expectations, deploying AI strategically will be the difference between growth and stagnation. While many companies are already automating repetitive tasks or enhancing personalization, that’s just scratching the surface. Nearly every area of your business can benefit from AI, so it’s worth zooming out to explore the broader landscape of high-impact opportunities it can unlock.

AI momentum

Sources: McKinsey’s “Superagency in the workplace” and IBM’s “AI in Action

Before we dive into those opportunities, let’s quickly clarify what AI is and what it’s realistically capable of. Then, we’ll break down six high-impact use cases you should be exploring.

A Quick Primer: What Is AI and What Does it Do?

Before applying AI to your business, it’s important to understand what you’re working with. We won’t go deep into technical detail, but a quick overview will help set the stage.

Artificial intelligence (AI) is about building systems that can do things we normally associate with human intelligence. That includes learning from data, recognizing patterns, understanding language, and making decisions. Instead of being told exactly what to do every time, these systems can adapt and improve over time.

So, how does AI work? Think of an AI system as a team made up of AI models, which are specialized tools trained to perform specific tasks. These models learn by processing large volumes of data. They process this data using algorithms, which you can think of as sets of instructions that identify patterns and make predictions. The more relevant, accurate, and structured your data, the better the output. 

While there’s a lot more depth to how AI models are built and trained, what matters for now is this: AI isn’t a magic switch. It’s a set of tools that, when applied strategically, can enhance how your business runs, serves customers, and makes decisions. Success depends on strong data, clear goals, and smart implementation, often in collaboration with tech leaders or development partners like BairesDev.

Now that we’ve covered the basics, let’s look at six areas where AI can make a real impact across your business.

AI impact on business areas

1. AI-Driven Process Automation

You already know what process automation is: it uses technology to handle routine, repetitive, or manual tasks so your team can work faster and with fewer errors. AI takes this to the next level. Instead of just following pre-programmed rules, AI-powered automation analyzes data, detects patterns, and makes decisions that improve over time. AI brings adaptability and intelligence to static processes.

Take invoice processing. AI uses optical character recognition (OCR) to read the invoice, pulls out key details with NLP, and checks the info against past records using machine learning. If everything looks right, it sends the invoice for approval or flags problems. That means less manual work and fewer mistakes.

We saw this in action with a client of ours, a water infrastructure company, . They needed to reduce the manual effort of pipeline inspections. We built AI-powered APIs integrated with robotic systems to automate them and flag defects in real time. Manual review dropped by over 90%, boosting safety, cutting costs, and freeing engineers to focus on higher-value work.

As your automation maturity grows, AI lets you move beyond static rule-based flows to systems that adapt, improve, and scale with your business. At a more advanced level, AI in automation shows up in these ways:

  • Predictive models that proactively trigger actions, like rescheduling deliveries or rerouting service teams, based on anticipated workflow disruptions or demand spikes.
  • Intelligent document processing goes beyond data extraction to file documents, flag anomalies, or trigger approvals automatically.
  • Natural language understanding (NLU) is used to triage and respond to unstructured messages, classify support tickets, or handle HR requests via chat, for example.
  • Self-learning systems that fine-tune workflows over time. They tweak approval steps, exception handling, or workload distribution based on observed outcomes.

These layers of intelligence turn automation into something more dynamic and resilient. They allow systems to adapt to variability, scale across departments, and deliver new operational efficiencies.

What’s New in the AI-Driven Automation Space?

A recent and impactful player here is Agentic AI. These are systems that can plan, adapt, and respond with minimal oversight. This includes multi-agent orchestration systems that coordinate and execute multi-step tasks across tools and departments, making automation even more autonomous and responsive.

AI-driven Automation Through the Business Lens

  • Fast ROI: Many automation projects break even within months.
  • Scalable: Start with one process, then replicate across departments.
  • Data-ready: Structured data from existing systems is often enough to get started.
  • Integration-friendly: Many tools sit on top of your current stack. No full rebuild required.

AI-driven process automation can transform operations, but it’s not the right fit for everything. For repetitive tasks with minimal variation, like generating standard reports or copying data between systems, traditional rule-based automation could be more than enough. AI becomes especially valuable when processes involve unstructured data, variability, or exceptions that require judgment.

2. AI-Powered Optimization

In simple terms, optimization is about making your business more efficient, cost-effective, and productive. AI takes this further by helping systems make faster, smarter decisions based on patterns in complex datasets. This involves several key techniques:

  • Predictive modeling to forecast outcomes and guide resource allocation. 
  • Reinforcement learning to learn optimal actions in real or simulated environments.
  • Constraint-based optimization to find the most efficient solution within refined limits.

AI analyzes variables, outcomes, and trade-offs to fine-tune decisions across departments. We applied this with a logistics company looking to reduce costs and accelerate pricing decisions. Our team built an AI-powered classification model that analyzed incoming shipment data and identified optimal pricing routes instantly. The result? Cloud processing costs dropped from $30,000 to $300 per million classifications, and quote generation time fell from 40 seconds to just 1.5. This kind of AI optimization brings better margins, faster response times, and improved service.

What’s New in the AI-Driven Optimization Space?

If you’re looking into AI-driven optimization, pay attention to two interesting advances. 

  • The first one is reflective reasoning models. These AI systems take a step back, evaluate their own output, and try again if they spot a problem, like GPT-4 checking its logic before sharing a response. They have their own second opinion built into the system. Applied to business, this means fewer costly mistakes in areas like logistics planning, forecasting, or workflow automation. Tools using this logic can catch anomalies before they hit your bottom line.
  • The second one is memory-optimized architectures. These AI systems retain and use more information from past interactions to make smarter decisions based on long-term context. Think of Claude 3, which can recall entire documents or multi-week conversations. In practice, this allows for better continuity in long-term planning, customer insights, or operational workflows.

Where AI-Driven Optimization Meets Business Reality

  • Compounding returns – AI optimization delivers quick wins, and gets smarter and more valuable the longer you use it.
  • Room to scale – Start with one process and expand across teams, regions, or product lines as capabilities mature.
  • Data fuel – The better your historical and operational data, the smarter and more accurate the optimization.
  • Plug-and-play potential – Most tools integrate with existing systems, so you can enhance performance without a full rebuild.

3. AI in Content Generation

For many people in your company, content generation was probably their first hands-on experience with AI, specifically GenAI tools like ChatGPT or Gemini. These tools create all kinds of valuable content: emails, blog posts, social media copy, images, video, and audio. Powered by machine learning, they understand and mimic human language patterns, allowing teams to generate high-quality content quickly and at scale. It’s no surprise they’ve become indispensable, especially for marketing and communications teams.

We’ve seen this firsthand. We supported a fundraising platform that wanted to boost campaign visibility and donor engagement. We helped them optimize prompts for LLMs and generate high-impact narratives and social content. The result was faster content production and more emotionally resonant messaging that led to better donor conversion.

While many are already familiar with AI-generated content, it’s still worth revisiting how it works.

Generative AI tools like ChatGPT are powered by Large Language Models (LLMs). These are AI systems trained on massive volumes of text to understand how we naturally communicate. These models rely on Natural Language Processing (NLP) to interpret your input and generate content word by word based on learned patterns.

When you enter the prompt, “Write a product launch email,” the model draws from everything it has learned to produce a response that fits your intent. The richer the context and details of your prompt, the more effective its output. With fine-tuning, it can reflect your company’s voice and content style, reducing the back-and-forth that often slows creative workflows. It won’t always get it right on the first try, so take time to test your prompts and understand how these models behave. Learn how to prompt with clarity, and you’ll turn AI into a truly valuable tool for content generation.

What’s Trending in the AI-Generated Content Space?

  • Let’s talk about unified AI frameworks for creative tasks. These models can generate text, images, and voice content from a single system, making it easier to deliver cohesive campaigns without switching between tools. Particularly helpful for cross-functional marketing or brand teams. GPT-4o and Google Gemini take this approach to combine text, image, and voice capabilities under one roof.
  • AI for personalized and interactive storytelling will only get stronger from now on. It helps you adapt content in real time based on user behavior and preferences, whether it’s tailoring emails, product recommendations, or interactive experiences. Powered by LLMs, it acts like a dynamic storyteller that learns and adjusts as it goes, making content relevant and engaging. Tools like Runway, Jasper AI, and custom GPTs are already supporting marketing and customer experience goals.

AI Content Generation Through the Business Lens

  • From Draft to Conversion – Reduced production time, lower costs, better personalization, and higher output quality and volume, translating to higher engagement and better conversion rates.
  • Scalability – Once a content generation workflow is in place, it’s easy to scale across channels, languages, formats, and customer segments.
  • Data readiness – Businesses with structured brand assets, campaign libraries, and clear messaging guidelines will see stronger results faster.
  • Integration feasibility – Most tools connect seamlessly with your CRM, CMS, and marketing stack through APIs and plugins.

4. Analytics and Insights for Decision Support

For as sophisticated as you think your company is, we bet you’re still struggling somehow to make the most of your data. Whether it’s poor data quality, scattered sources, lack of in-house expertise, or the sheer cost of traditional analytics tools, turning raw data into useful insight is always easier said than done. How will AI solve these problems for you? 

You’ve probably used traditional business intelligence or advanced analytics tools, but AI is removing the friction they couldn’t. Traditional dashboards often require perfect data, technical know-how, or long wait times. In contrast, AI-enhanced analytics works with imperfect inputs, pulls out patterns and recommendations quickly, and could even let non-technical users ask questions in plain language.

One freight logistics company we worked with needed sharper pricing and carrier selection. We helped them implement AI-powered forecasting models that analyzed historical shipment data, customer behavior, and market conditions in real time. These models delivered predictive pricing and smarter carrier recommendations, improving forecast accuracy and unlocking daily operational efficiency.

The result? Faster, more accessible insights without needing a full data science team or months of prep.  

At the core of this use case are machine learning models trained to identify patterns and correlations in large datasets. These models process both structured data (sales numbers, web analytics, CRM records) and unstructured data (like emails, support tickets, reviews). They use statistical models, classification algorithms, and clustering techniques to highlight what’s happening and why, and, in some cases, what to do about it.

Add natural language capabilities, and these tools become even more intuitive. Think: “How did lead generation perform last quarter?” → Instant summary.  “Compare it to last year.” → YoY breakdown. “Show what changed.” → Clear insights, not just rows of numbers.

This is decision support that meets you where you are in a fast, contextual, and business-ready manner.

What’s New in AI-Driven Analytics?

  • The rise of explainable AI (XAI) will help you trust what the system is saying. Explainable AI is the field of AI that focuses on making its decisions transparent and understandable to humans. These models show their reasoning. 

For example, Salesforce Einstein Discovery uses XAI to explain what’s driving a KPI and even suggests actions to improve it. XAI is especially valuable in regulated industries like finance or healthcare, where decisions must be traceable.

  • Another shift is real-time analytics powered by streaming data. Instead of waiting for end-of-week or monthly reports, your team gets instant alerts as trends shift. 

Tools like Microsoft Fabric, Databricks, and Google Cloud’s Vertex AI are enabling this, helping companies respond in the moment, whether it’s spotting a drop in engagement, an inventory spike, or a fraud risk as it happens.

Analytics & Insights Through the Business Lens

  • From Gut Feel to Measurable Gains – Fueling proactive strategies that improve performance, reduce waste, and boost ROI.
  • Insights That Grow With You – AI analytics can scale across departments, from marketing and sales to ops and finance, without expanding your data team.
  • Better Data, Better Decisions – Clean and connected data leads to better insights. (But AI can still find value even in imperfect or incomplete datasets.)
  • Answers Where You Work – Modern tools integrate with your BI stack, CRM, ERP, or data lake. Insights show up where your teams already operate.

5. AI-Enhanced Cybersecurity

If there’s one area in your business where AI isn’t optional, it’s security. While many companies are still exploring use cases, cybercriminals are already exploiting AI to work faster, scale broader, and hit harder. They’re using tools like ChatGPT, Claude, and DeepSeek to develop malware, generate phishing messages, and deploy attacks that look eerily legitimate.

The threats don’t stop there. Fake AI platforms are luring in employees eager to try new tools. Attackers are automating impersonation at scale, deploying phishing emails and even deepfakes across thousands of targets in seconds. Meanwhile, inside your company, AI is introducing new risks of its own: nearly 1 in 10 prompts entered by business users into AI tools expose potentially sensitive data. So whether it’s external threats or internal slip-ups, the risk perimeter is changing fast.

That’s why AI in cybersecurity is becoming non-negotiable. It helps you detect threats faster, respond more intelligently, and close critical gaps before attackers exploit them.

A financial services company we partnered with was seeing a growing risk surface: more endpoints, more data, and more regulation. We helped them implement AI-driven risk governance tools that continuously monitored login patterns, flagged anomalies in real time, and enforced compliance policies at runtime. Instead of adding headcount, they gained a scalable layer of protection that proactively flagged threats and helped them stay on top of compliance demands.

Reach Beyond the Defenses You Know

AI enhancing your existing defenses
Most businesses already rely on firewalls, endpoint protection, and SIEM platforms. AI strengthens these by analyzing patterns in real time, learning what “normal” looks like across your systems, and flagging anything that deviates. For example, if a user logs in at an odd hour from an unusual location, downloads a large number of files, and then tries to email them externally, AI can connect the dots, block the action, and alert your team automatically.

AI preventing threats in new ways
Beyond enhancing your current stack, AI can also be deployed as a standalone layer of protection. Think of custom-developed AI solutions that monitor behavior, generate threat reports, and even walk your team through remediation using natural language. These tools don’t just alert you, they explain what happened, assess severity, and recommend next steps instantly.

Many of these assistants are built on Large Language Models (LLMs), making them interactive, trainable, and tailored to your specific risk landscape. With fine-tuning, they learn from your past incidents and protocols, becoming smarter and more aligned with your security priorities over time.

What’s New in AI-powered Cybersecurity?

  • We’re seeing a rise in custom AI security assistants built on LLMs. They can guide your team through investigations using natural language, flag suspicious behavior, or simulate attack scenarios to test your systems. Think of them as an AI-powered analyst that’s on call 24/7, growing smarter with every interaction.
  • With GenAI-powered phishing detection, email security tools can analyze tone, urgency, and structure, on top of suspicious links or keywords, to spot scams crafted with GenAI. Attackers are using tools like ChatGPT to produce human-like deception at scale, and platforms such as Darktrace/Email, Abnormal Security, and Mimecast are responding by flagging messages that feel off, even when they look legitimate.

AI-Powered Security Through The Business Lens

  •  From Breach Costs to Business Gains – Prevent costly incidents by detecting threats earlier, reducing downtime, and minimizing response overhead.
  • Scale Without Weak Spots – AI can monitor thousands of users, devices, and endpoints across hybrid environments, flagging risks without additional headcount.
  • Built to Learn – The more data AI ingests, the better it gets at spotting threats and reducing false positives: logins, alerts, behavioral patterns, etc.
  • Fits Your Stack – AI will integrate with your existing infrastructure (SIEM, IAM, EDR) without tearing down what already works.

6. AI-Powered Software Development

Software development often feels like a maze of bottlenecks. We’ve seen clients struggle with fragmented ownership, slow handoffs, and long cycles that limit iteration. Teams lose time to manual tasks like testing, documentation, and market analysis, while real customer feedback arrives too late to influence direction. Add talent gaps and rigid roles, and innovation slows to a crawl. 

AI is helping teams break that cycle. From generating test coverage to accelerating debugging and translating business logic into working prototypes, it’s transforming how software is built, tested, and maintained. So, what does this all mean for your business? Faster time to market, higher product quality, better customer fit, and more time for teams to focus on strategic, high-impact work.

As software development partners, most of our engineers have adopted GenAI tools throughout the software lifecycle. Being at the core of tech innovation, they were early adopters of many of the tools your teams are exploring now. Their advice? AI boosts productivity and code quality as long as there’s the right expertise to guide and review its output.

More Than Just Enhancing Your Current Dev Cycle

AI enhancing your existing dev cycle
Most engineering teams already use Git-based workflows, issue tracking, CI/CD pipelines, and testing frameworks. AI tools like GitHub Copilot, Amazon CodeWhisperer, and Tabnine plug into those workflows to assist with code suggestions, documentation, test generation, and refactoring. These tools rely on LLMs trained on vast codebases, enabling them to understand context, suggest lines of code, and even recommend entire functions.

Teams are also using AI for automated QA. Test cases are now generated, executed, and refined continuously, freeing engineers to focus on edge cases and reducing time spent on routine checks, all while maintaining quality and velocity. Are we telling you to forget about Manual QA, though? No. It comes down to your project’s specifics. But when it comes to automated QA, AI is definitely worth exploring.

AI driving development in new ways
Beyond code autocompletion, companies are now exploring custom LLMs and fine-tuned models trained on their internal codebase and business logic. These AI-powered development assistants can help onboard new team members, answer architecture questions, flag tech debt, and generate starter templates for new features aligned with company standards.

Picture this: a product manager asks, “Can we build a simple budgeting tool that integrates with our payments API?”—and the AI assistant responds with a proof-of-concept, complete with frontend scaffolding, API calls, and security considerations. It’s not production-ready, but it definitely accelerates the path to getting there.

What’s New in AI-driven Development?

  • A growing trend is the use of multi-agent AI systems in development, where multiple AI “agents” collaborate across roles like frontend, backend, database design, and testing. Platforms like Devika and Sweep.dev are piloting AI engineers that communicate and delegate tasks, automatically coordinating the steps needed to deliver a functioning feature.
  • Another major shift: codebase-aware AI assistants. Unlike generic models trained on public data, these systems ingest your own code, infrastructure, and documentation. They provide context-aware suggestions, reduce bugs, and improve security. Tools like Codeium, Cursor, and Replit Ghostwriter are pushing into this space.

Software Development Through the Business Lens

  • From Backlog to Business Impact –  AI reduces time-to-release, shrinks technical debt, and helps ship higher-quality software, enabling faster iteration.
  • Scales with Your Team –  Regardless of your dev team size, AI tools can support different levels of expertise, automate documentation, and create reusable components.
  • Code-Ready, Not Code-Dependent –  The more structured your repos and documentation, the more precise AI support becomes. Even teams with legacy code can benefit from AI refactoring and triage.
  • No Disruption, Just Acceleration –  Most tools integrate directly into IDEs, Git platforms, and CI/CD pipelines, so your developers don’t need to learn new tools, just work smarter with the ones they already use.

Taking the Next Steps

Whether you’re automating internal workflows, fine-tuning decisions with data, or experimenting with generative tools, the opportunity is already on the table. 

What separates early wins from long-term value is consistency: matching the right use cases to business goals, starting small, and scaling with purpose. If you’ve already seen the potential in your early integrations, now’s the time to move from isolated pilots to a company-wide AI strategy.

And if you’re facing gaps in expertise, we’ve got you covered. Our specialized teams, backed by industry experience and senior-level talent, can help you build smarter, move faster, and turn AI into a real competitive edge.

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BairesDev Editorial Team

By BairesDev Editorial Team

Founded in 2009, BairesDev is the leading nearshore technology solutions company, with 4,000+ professionals in more than 50 countries, representing the top 1% of tech talent. The company's goal is to create lasting value throughout the entire digital transformation journey.

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