Biz & Tech

When it comes to IT, you can’t leave anything to chance. COBIT and ITIL provide IT governance standards and frameworks to keep your organization running cohesively.

Call center automation software is often the answer to shorter wait times, more informative responses, and an overall more satisfactory customer service experience.

NFTs, Cryptocurrencies and Decentralized Finances are shaking the world to its core, so what does the future look like and what opportunities does it present to us?

Death Cycles can be hard to detect, but they are one of the main reasons why startups fail. What can we do to avoid them?

Demystifying the choice between on-premises vs cloud. Learn the pros, cons, and which option is the best fit for your business.

Document capture is just the first step in document management, which includes critical functions such as access control, data encryption, and retention policies.

With few regulations and no overarching set of principles to cover responsible AI, companies must make their own decisions about how to ensure they use AI safely and transparently.

Using data actionably and effectively is critical to staying competitive. And datafication will prime you to do just that.

While the cost of redesigning a website may be a big number at first, this practice undoubtedly helps companies improve their reach, attract more customers, and keep up with the competition.

Automated help desk software can support IT service, bringing a higher level of CX or DEX — and a higher level of efficiency — to businesses.

Discover top companies thriving with Ruby on Rails! Learn which industry leaders leverage RoR for powerful, efficient, and scalable web applications.

Most businesses have invested in Customer Relationship Management (CRM) software. However, they aren’t maximizing the value of these systems. That’s when CRM portals come in.

It’s always challenging when an essential or strategic project hits a series of roadblocks or stumbles. Here are some tools for investigating and starting to correct your struggling projects.

Future-proofing is creating the conditions for your business to thrive, even when situations aren’t ideal or when the unexpected happens.

As we wrap up our detailed look into the specificities of distributed enterprises, let’s talk about the financial side of things and some details you have to pay attention to if you decide to operate under this model.