Biz & Tech

eCommerce operations can significantly improve CX by focusing on the important areas of personalization, content creation, and analysis, all of which can be supported by AI.

In the past, enterprise systems were housed within on-prem networks. However, contemporary demands favor the convenience and cost-effectiveness offered by cloud operations.

Dive into the differences between vertical and horizontal scaling. Evaluate their pros, cons, and best-use scenarios for optimal performance.

Learn about open bank APIs, fostering innovation and increasing accessibility in the financial industry.

Find out why social media giants like X and Reddit are changing their API policies and what it means for the industry. Discover the impact on small businesses and get valuable advice for startups navigating the changing landscape.

A technical guide for enterprise technology leaders on using embedded finance solutions: architecture, compliance, monetization, vendor selection, and scaling strategies.

Uncover how blockchain technology is reshaping the banking sector, from transactions to security.

Uncover the benefits of outsourcing software development to Chile. Explore the talent pool, tech industry, and why it might be the right choice for your business.

Discover reliable strategies to measure customer satisfaction. Understand your customers better, improve service quality, and enhance overall customer experience.

AI can bring new capabilities to your existing business analytics tools, providing improved insights with unprecedented speed and breadth.

When e-commerce chatbots were first introduced, rather than speeding up processes, they actually slowed them down.

CIOs are always facing numerous challenges, and with the advent of new methodologies and technologies, the complexities grow even more problematic.

The changes brought by AI will require new thinking and leadership from technology executives. Adapting to AI calls for reevaluating management strategies and fostering AI-aware organizational leadership.

If you hire developers or other contract workers, you'll need to know how to integrate them into your process. Here are 7 ways to make it seamless.

Sometimes companies want to change their current outsourcing vendors but fear it might be too costly or complicated. Nothing could be further from the truth. This article explores easy ways to switch your software outsourcing vendor.